[This week’s Communications column for the Vanuatu Independent.]
Update for online readers: Digicel Vanuatu’s Manager for Commercial Operations did finally contact me, too late, alas, for the publication deadline, which had been pushed forward this week to accommodate the Good Friday holiday. We had a thorough discussion, and he cleared up a few things that were left as question marks in the original column. I’ve updated the text below, and have tried to show what’s changed between the original version and this one. – DM
About 1:30 p.m. on Wednesday this week, an email hit the VIGNET mailing list, announcing that Digicel had rolled out its long-awaited mobile Internet service. Using radio waves to send data over the Internet, Digicel’s GPRS service significantly increases the value and flexibility of their services.
Charging rates cheaper than many in the US and Australia, Digicel have raised the bar in terms of customer expectations once again. Now, Digicel subscribers can send multimedia messages to one another or browse the web from their laptop or mobile phone. You can now take a photo with your camera and send it to a friend, send them a ring tone they like, read your email from your phone, or check out an important web page.
Sending photos from your phone may sound frivolous, but think about it for a second: Hubby is sent to pick up some baby products at the supermarket. Faced with a dizzying array of choices, he take a photo of one, sends it to his wife with the question, ‘Are these what you meant?’ Domestic harmony is well worth the expense.
A caveat before I go on: I’m composing this column less than 24 hours after the initial public roll-out, and Digicel management have yet to reply replied too late to my requests for information, so whatever information you find here is of necessity incomplete and possibly mistaken. Some of the information in the print version of this column is incomplete.