His question, based on numerous similar postulations, is whether IT is becoming extinct. His answer (you knew it was a rhetorical question, right?) goes like this:
Since the days of punch cards, IT has believed itself to be guardian of precious computing resources against attacks from non-technical barbarians known as “users.” This arrogant attitude, born of once-practical necessity in the era of early data centers, reflects inability to adapt to present-day realities. Such attitudes, combined with recent technological and social changes, are pushing IT to share the fate of long-extinct dinosaurs.
The list of arguments he offers in support of this thesis are all valid to some degree, and all supportive of what he’s positing, but he somehow manages to miss the point that means most to business:
Monolithic, top-down, IT-as-bureaucracy approaches are being subverted by recent changes in technology and services, but so too is business in general.