I’m going to let someone else do the writing for this one. I like the metaphor a lot. It helps that it’s true, too.
I’ll integrate this into an upcoming column sometime soon.
Tag Archives: planning
Cargo Culture
The phrase ‘cargo cult’ is well known here in Vanuatu, and probably better understood than anywhere else in the world. Pop anthropologists, TV crews and trivia hounds love to belittle the ‘silly’ idea that performing the proper rituals will result in good things happening. They snicker at the uniformed, marching figures in Tanna, wondering what kind of person could believe such a simple tale.
The fact is, we are all, to some degree or other, members of a cargo culture.
Magical Thinking is the term applied to the kind of behaviour that assigns more importance to a sequence of events than to actual causation. We indulge in this kind of behaviour when we put on a ‘lucky’ shirt on important days, or avoid stepping on spiders for fear of bringing the rain. It’s in our daily horoscope and a significant number of expressions that we use everyday.
We use Magical Thinking when we touch wood, say ‘God bless’ to someone who sneezes, keep a rabbit’s foot on our key chain, or sing a certain song to ward off bad luck. We also use a certain degree of Magical Thinking when we smoke a cigarette, drink too much or practice unsafe sex. We assume that certain rituals can make good things happen or keep bad things at bay.
We also use a fair amount of magical thinking when we start our computers in the morning, when we make a phone call or send an email.
A National Plan
I have a confession to make. I’m a snob. At least, I am where technology is concerned. Okay, maybe I’m not the type to cross the street when I see someone with last year’s doohickey du jour. But I do notice when your smart phone looks (or acts) like a brick. I can tell at a glance whether your machine is a cutting edge screamer or the technological equivalent of East Germany’s Brabant automobile, legendary for its poor quality.
I like good engineering, good design and efficient performance. In short, I like things that do their job well, whatever that job may be. I like it so much that I hate to settle for less than the best. Not the biggest, necessarily, nor the most expensive. Just the best.
This focus on tools made me lose sight of a couple of important things: First, while doing things perfectly is a commendable ideal, it happens exactly 0% of the time in the real world. Second, Vanuatu is more, er, ‘real world’ than many other places on Earth.
In case you haven’t noticed, I’m a bit of a leftie when it comes to computing. I like to see as much power in the hands of the people as possible. While it’s nice – and often necessary – to rely on services provided by others, I’ve always believed that DIY is the most empowering way to go. So, when the news began to percolate out that Vanuatu would have truly national mobile phone services, I was interested mostly in how that might help the spread of computers into the islands.
What I didn’t consider is that the mobile might actually become the computer.
Continue reading
Uncommon Sense
Throughout history, the distance between technology and society has been a defining characteristic of nations, empires and peoples. While it’s tempting to say that the most technologically sophisticated societies represent the pinnacle of human achievement, that’s not necessarily true. Some would argue that keeping social values paramount and learning how to adapt technology to human needs is a more effective means to ensure the health of a society.
Unfortunately, health, happiness and social justice can’t always be judged using objective economic measures. How does one measure crimes that don’t happen, meals that don’t get missed, sick days not taken?
Economic indicators do serve a number of useful purposes, of course. The Pacific Economic Survey – I wrote about it here – includes some extremely useful and instructive data concerning the effects of market liberalisation on communications. It also pointed out some inherent weaknesses in Vanuatu and elsewhere in the region, particularly with regards to technical know-how.
People in Vanuatu could teach many an economist a thing or two about what makes for a meaningful and contented life. But isolation is part of what has made life in Vanuatu simpler and more relaxed, and as that isolation erodes, we find ourselves facing significant technical challenges, some of which have a steep learning curve.
The small group of individuals who have taken leadership in opening the telecommunications market in Vanuatu have been remarkably successful thus far. People close to the process agree that the settlement agreement and the new licenses are extremely well framed. They have learned by the example of those countries who went before, and have created a comprehensive and detailed framework with very little ambiguity. This allows Digicel, Telecom Vanuatu and future entrants to focus on doing business rather than bogging themselves down in legalese, negotiation and other distractions.
But there remains much to be decided, and much to be done:
Letter to a Young Turk
I’ve been arguing for the last few weeks that what’s needed most for Vanuatu is to invest significant time and effort into the creation of a new crop of technically savvy individuals who can help Vanuatu bridge the growing gap between life in the information age and life as we’ve always known it in the islands.
There’s a pressing need for people to assist with this transition. The barriers have begun to fall that once allowed life in the village to remain consistent, with change seeping in slowly and in tiny doses. Very soon, most everyone in Vanuatu will have access to mobile telephony. We’re already hearing stories about Tannese in Middle Bush bringing their mobile to the garden with them, just in case someone wants to reach them.
Only weeks ago, nobody really got fussed about waiting days or even weeks to hear a bit of news. But now that we can actually get it, we want information immediately. It’s a universal human trait to want to keep caught up on the latest. In the past people here have been content to let information and gossip arrive at its own pace, confident at least that nobody was getting the jump on anyone else. But now, someone who owns a mobile phone holds a distinct advantage over those without. In this culture – and most others – knowledge is power, and in Vanuatu, a new arms race has begun.
No Borders
I made a mistake this week, or rather a misjudgement. I wrote about a new threat called Goolag, in which a malicious person could use Google to find servers on the Internet that are vulnerable to attack. The servers are infected with malicious code that causes anyone who visits them to be exposed to compromise. This is how many an innocent person’s computer becomes a spam-bot, remotely controlled by hackers and used to send spam, and sometimes to infect its neighbours as well.
I wrote, “Making simple mistakes is the easiest way to expose yourself to attack…. You won’t be targeted so much as stumbled across.”
Within two days of writing about the issue, an online security blog reported a wave of attacks affecting approximately 200,000 web servers. The single most important part of comedy, as they say, is timing.
This latest wave of attacks is important to us for a couple of reasons: It demonstrates that the democratising effect of information on the Web respects no single set of ethics or morality. The very same information-sharing tools that have so empowered people everywhere are being used by vandals and criminals for their own selfish ends as well.
It also means that there are no safe havens online.
Splash and Ripple
Drop a stone in the middle of the pool. Watch its ripples spread wider and wider across the surface. Inevitably – sometimes sooner than later – the ripples mingle and apparently disappear among the others. Cause and effect: A simple action creates immeasurable, unpredictable and unforeseeable results.
Among development professionals, this provokes roughly equal amounts of fascination and frustration. Fascination, because anyone with a mote of interest and natural curiousity is quickly engrossed by the flow of events as human cultures mingle and change. Frustration, because at some point it will be necessary to say to a donor, ‘Your money will have exactly this effect.’
And that will be a lie, of sorts.
Riding the Tide
For almost a month now, the Vanuatu IT Users Society has been conducting demonstrations of the One Laptop Per Child Project’s XO laptop. These demos have led to numerous conversations about computers, the Internet and access to information. What affect is this going to have on the Vanuatu way of life?
Most people assume that as a geek, I see technology as a Good Thing, one of the miracles of the modern age. That’s not always the case.
The professional life of an ICT professional is fraught with dangers. They’re not personal dangers, of course. There are few safer things to do than plunking down in front of a computer for several hours each day. The risks a geek faces are risks of responsibility. Every choice we make has implications, some of which can be quite serious, especially in places where resources are limited.
Talking Technology
This week’s column starts with a mea culpa. The column about Microsoft’s meeting with the Ministry of Education raised some eyebrows, and both Ministry employees and individuals wrote in to point out that there were inaccuracies in the reporting. They rightly observed that the author did not attend the meeting in question, and was therefore presenting hearsay evidence. While efforts were made to corroborate the details presented, it is an unfortunate truth that no public record was available. If any of the facts were incorrectly reported, the responsibility for this lies entirely with the author.
In the course of discussions about how to properly correct the record, two points kept recurring, both explicitly and implicitly: So-called ‘geeks’ often focus far too much on technology and not nearly enough on what it’s actually for. Additionally, there’s often a lot of talk – some might say too much talk – based on speculation. Making blithe assumptions can spell disaster for any project, but those with high-tech as a principle ingredient are even more prone to failure because of their inherent complexity.