Category Archives: geek

What Lies Ahead?

[This week’s Communications column for the Vanuatu Independent.]

Recently we’ve seen a bit of a lull in activity (or at least excitement) in the Vanuatu telecommunications sector. Customers are becoming a little blasé about choice in the mobile market. The mobile telephone incumbents have more or less established their positions, with TVL making real efforts to smoothe its complexion and Digicel allowing the first small warts to peep through its make-up.

The post-election transition of power slowed the policy process down some, and movements at the executive level meant that some of the local businesses needed a bit of a breather as well.

So let’s take this opportunity to do a little crystal ball gazing. What can businesses and Internet users generally expect in the coming months?

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N M P

[This week’s Communications column for the Vanuatu Independent.]

Not My Problem.

There is a time-honoured tradition here in Vanuatu, requiring that nobody get too fussed over anything. It requires as well that one think twice about the inevitable repercussions before taking ownership of anything. Whether it’s for an item or an idea, a report or a plan, taking responsibility is nearly always a liability.

There are good reasons for all this, to be sure. The only way for a group to survive in a small village – on an island, to boot – is to get along. Learning to keep one’s head down, even when silence comes at a price, ensures harmony. Being quick to forgive weakness and slow to confront ineptitude has become one of the hallmarks of Vanuatu society.

But this is the single biggest impediment facing IT service delivery in Vanuatu today.

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The Price of Freedom

Australia’s Labour government recently announced that they would be implementing a two-tiered, national content-filtering scheme for all Internet traffic.  The proposal as it stands is that people will have a choice of Internet connections: The first will block all Internet content considered unsafe for children. The second will allow adult content, but block anything deemed illegal under Australian law. People can choose one or the other, but they must choose one.

As with all public content-filtering schemes, this idea is well-intentioned, but fatally flawed.

National content filtering is an inefficient and fundamentally faulty technical approach that deputises the nation’s Internet Service Providers to the role of neighbourhood sherriff, something they’re not at all comfortable with. Second, and more importantly, it creates a dangerous legal and moral precedent that is difficult to distinguish from the infamous Great Firewall of China, which is regularly used to stifle social and political dissent.

Indeed, a spokesman for the online rights group Electronic Frontiers Australia recently said, “I’m not exaggerating when I say that this model involves more technical interference in the internet infrastructure than what is attempted in Iran, one of the most repressive and regressive censorship regimes in the world.”

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Form and Function

[This week’s Communications column for the Vanuatu Independent.]

[Yes, it’s a re-hash of this rant. ed.]

As a computer geek, I’m supposed to be suffused with enthusiasm and excitement over the features of the latest software. By rights, I should be the one carrying the techno-tablets down from the mountain, telling you how the latest in frobnalising ephemetry is going to change everyone’s life. I’m the one supposed to show you where to sign up and what to do with it once you’ve got it.

I have a confession to make: I hate most software.

90% of software is crap. As author Theodore Sturgeon famously said, that’s because 90% of everything is crap.

I save a particular loathing for word processors. For any but the simplest tasks, their interfaces are utterly ridiculous. I haven’t liked a word processing interface since WordPerfect circa version 5, which ran on DOS (remember DOS?). If I had my own way, I’d still be using it.

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Our Greatest Wealth

[This week’s Communications column for the Vanuatu Independent.]

“Being rich is having money. Being wealthy is having time.”

Vanuatu is rich in time, if little else. Everywhere you look, you’ll see people loitering, chatting, sitting together, wiling away the hours.

Doug Patterson’s Kranke Kona cartoon contrasts the Vanuatu way with the outside world’s hurry-up approach to life brilliantly: Two amiable men, sitting under the coconut tree, see an expat scurrying by, briefcase in hand, mobile phone pressed to his ear. They ask him why he’s in such a rush. He replies that if he works without respite every day, some day he’ll be able to slow down and enjoy life.

I sympathise more with the two brothers under the tree than I do with the expat. But the real humour lies in the juxtaposition. As enamoured as we all are with having the time to do things well, time is, nonetheless, a finite resource. And while it’s easy to say that time is money, we need to ensure that we don’t focus too much on its price and not enough on its value.

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License to Bill

[This week’s Communications column for the Vanuatu Independent.]

The next phase of the government’s telecommunications strategy is under way.

A little over a week ago, the Ministry of Infrastructure and Public Utilities began a public consultation process designed to gather feedback on the next set of telecommunications licenses, which should be available in the coming months.

Copies of the draft licensing policy are available at the Ministry offices, or you can get them courtesy of the Vanuatu IT Users Society at vitus.org.vu.

This kind of thing is tedious, detailed and boring for virtually everyone concerned. It’s also a critical step in Vanuatu’s development. Hidden inside the legalese are important questions concerning Internet access in the islands and the need to ensure that the fundamental rights of freedom of speech and access to information are protected.

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Becoming Digital

[This week’s Communications column for the Vanuatu Independent.]

In 1995, Nicholas Negroponte, founder of MIT’s Media Lab, published a seminal book of essays, titled Being Digital.  At the core of his work was his division of all things into atoms or bits. Just as an atom is the basic particle of matter in modern physics, bits are the basic particle of data in modern computing. All the material things in the world are composed of atoms. Increasingly, all of our ideas, learning, communications and stories are expressed in digital format.

As all technological fortune-tellers do, Negroponte gets some things very right and others very wrong. I’m not writing a book review, though, so I’m not going to enumerate each little quirk and quibble. He did get one big lesson right, and we need to learn it.

Developing nations everywhere share a common set of problems. The most obvious and common of them is a simple lack of capacity to begin taking advantage of the things that people in developed nations take for granted: instantaneous communications and the ability to access, gather and store vast amounts of information about every single aspect of humanity, no matter how trivial.

Whether we want to peek at Brad and Angelina’s twins or carbon date Eva de Naharon, we can do so via digital technology. Negroponte puts it quite simply: Everything that can be stored as bits will be stored as bits. Lack of resources, planning and understanding mean that in many parts of the developing world, most local knowledge can’t or won’t survive the transition.

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Island Hopping

[This week’s Communications column for the Vanuatu Independent.]

Denis O’Brien, owner of the Digicel Group, graces the cover of the August 11th issue of Forbes Magazine. Their profile, titled ‘Babble Rouser’, begins with a tone of detached and vaguely supercilious astonishment at the risks that Digicel has incurred in the course of its lightning-quick expansion across the island nations of the world. It quickly sobers, though, when it reports that the Digicel Group earned $505 million in operating profit on $1.6 billion in revenue in the financial year ending March, 2008.

Forbes leaves it to O’Brien himself to explain his damn-the-torpedoes philosophy:

“Get big fast. [Damn] the cost. Be brave. Go over the cliff. [The competition] doesn’t have the balls.”

I suspect he used some word other than ‘damn’.

Most anyone would enjoy downing a beer with the honey-tongued chancer from Cork, but Denis O’Brien didn’t make the cover of Forbes merely because of a flamboyant devil-may-care attitude. He’s noteworthy because he saw an opportunity where others didn’t, and he got rich capitalising on it.

The idea is simple enough: If you give everyone – literally everyone – access to mobile services, you can make money everywhere. In O’Brien’s world, there is no such thing as low-hanging fruit. Every single market gets aggressively cultivated. The fruits of such labours are truly remarkable.

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Good Neighbours

[This week’s Communications column for the Vanuatu Independent.]

“Something there is that doesn’t love a wall” – Robert Frost

The vast breadth of ocean that has historically insulated Pacific Island nations from the rest of the world has at last been reduced. Day by day, our islands lose some of the luster and allure that English writer Somerset Maugham made famous in The Moon and Sixpence.

That’s not to say Vanuatu’s lost its allure altogether, just the kind that Gaugin painted, and TV’s Fantasy Island caricatured. That allure, of course, never existed anywhere except in the imagination.

Like its Pacific neighbours, Vanuatu is culturally rich and uniquely appealing. Its peoples have developed over three thousand years with little outside interaction. The simplicity and idyllic naïveté depicted in popular Western culture is mostly in the eye of the observer. Life in Vanuatu is simple, but only in the sense that modern life in North America and Western Europe is ‘easy’: It’s true, provided you’ve spent all your life getting used to it.

But now, our cultures are melding and changing, and we don’t have a lifetime to get used to it.
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