Monthly Archives: November 2008

Just Desserts – Reprise

[Originally published in the Vanuatu Daily Post’s Weekender Edition.]

Last week, I wrote about how our parliamentarians have yet to embrace the roles and responsibilities which they were elected to perform. Everyone is so intent on getting into government – or staying put, once there – that they ignore most of the political tools available to them.

On Thursday last week, distracted by a looming no-confidence vote, Parliament passed dangerously flawed legislation amending the Employment Act. The changes included improvements in maternity leave, adjustments to employer liability when a staff member resigns on short notice and changes to the way annual leave accrues.

But what got every employer’s knickers in a knot was a change to how severance is handled. The rate of accrual was increased by 300%. Worse, every worker, no matter how short their employment or the circumstances of their departure, is to be eligible.

The outcry was immediate, irate and, occasionally, irrational. Many employers immediately sacked all their staff, paid out whatever severance was due and re-hired everyone, sometimes at reduced rates calculated to discount the increased severance. Others requested that their staff resign, avoiding severance payouts entirely.

Expat workers were needlessly affected. In spite of being ineligible for severance, employment offers were shelved, contractors were shuffled between companies, salaries cut. Businesses closed briefly to process the artificial staff turnovers.

None of this was necessary. Not now at least, and in some cases not ever.

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A Tale of Two Telcos

[This week’s Communications column for the Vanuatu Independent.]

Last week I reported that, in spite of requests for information, neither TVL nor Digicel had responded in time for publication. I’m glad to say that in the days following, both of them contacted me. The way in which they did so was quite interesting to me, so this week I’ll share a few details, mixing them liberally with anecdote and observation of my own.

As with all such gossipy pieces, it’s possible the end result will tell you more about the author than the subjects.

Tanya Menzies, CEO of Digicel Vanuatu, was first to respond. She apologised that she hadn’t answered in the time I requested, but was quick to suggest we meet for coffee and a chat.

The ‘chat’, when it happened, lasted over two hours.
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Just Desserts

[Originally published in the Vanuatu Daily Post’s Weekender Edition.]

One of the hallmarks of a healthy democracy is our right – and our responsibility – to question every aspect of our national institutions. If the political dialogue over the last few years is any indication, Vanuatu’s democracy is alive and kicking.

Kalkot Mataskelekele’s adult life has been devoted to promoting and defining an independent, democratic Vanuatu. The nation has benefited from his consistency, wisdom and guidance. He has long been a public proponent of a US-style system with a clear division of power between legislative and executive branches of government. He has been joined by others in suggesting that factionalism could be addressed by putting limits on the number of political parties.

Mataskelekele is one of many leaders who have remarked on numerous occasions that we should not take the structures of government for granted. He rightly points out that Vanuatu’s Westminster system was created mostly as a sop to its departing colonial masters seeking reassurance that the nascent democracy would remain recognisable to them.

In the rush to create a new constitution, important aspects of Vanuatu culture were overlooked. The consensus-driven style of leadership-from-within that typifies chiefly rule is difficult to reconcile with majority rule and a codified, winner-take-all legal system.

Most difficult of all are the contending principles of public service and entitlement.

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Town and Country

[This week’s Communications column for the Vanuatu Independent.]

It’s axiomatic that in our so-called Information Society, improving communications is synonymous with improving people’s quality of life. Easier access to information is generally accepted as a good thing.

Far be it from me to gainsay the truisms that keep me in pocket money. But I do enjoy being wrong.

One of the most important lessons I’ve learned in my time here in Vanuatu is that trends and patterns are not so universal as they sometimes seem. Things that are self-evident elsewhere in the world should not be taken for granted here. Society, geography, economy and a few dozen other differentiating factors make Vanuatu unique in important ways.

Received wisdom, even from the leading lights of development theory, often does more damage than good if it’s not leavened with a solid grounding in local conditions. And that’s why I’ve been waiting with bated breath for an upcoming report by the Pacific Institute of Public Policy (PiPP) on the social effects of mobile telephony in Vanuatu.

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Vanuatu – The Missing Manual

[Originally published in the Vanuatu Daily Post’s Weekender Edition. Some of you will recognise this as an amalgam of some earlier blog posts to a visiting friend. I’ve also updated it once or twice as the inclination struck me.]

At a dinner party recently, I met a lovely young couple, newly arrived in Vanuatu. On learning this, I started into my standard ‘welcome to Vanuatu’ spiel, illustrating the many interesting ways Vanuatu differs from Westernised countries.

But there are always things we forget to mention. After a few years living here, one begins to take for granted any number of Vanuatu’s mundane peculiarities. Here, for posterity’s sake, is a brief listing of things you need to know, but don’t get mentioned in the tourist literature….

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What Lies Ahead?

[This week’s Communications column for the Vanuatu Independent.]

Recently we’ve seen a bit of a lull in activity (or at least excitement) in the Vanuatu telecommunications sector. Customers are becoming a little blasé about choice in the mobile market. The mobile telephone incumbents have more or less established their positions, with TVL making real efforts to smoothe its complexion and Digicel allowing the first small warts to peep through its make-up.

The post-election transition of power slowed the policy process down some, and movements at the executive level meant that some of the local businesses needed a bit of a breather as well.

So let’s take this opportunity to do a little crystal ball gazing. What can businesses and Internet users generally expect in the coming months?

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N M P

[This week’s Communications column for the Vanuatu Independent.]

Not My Problem.

There is a time-honoured tradition here in Vanuatu, requiring that nobody get too fussed over anything. It requires as well that one think twice about the inevitable repercussions before taking ownership of anything. Whether it’s for an item or an idea, a report or a plan, taking responsibility is nearly always a liability.

There are good reasons for all this, to be sure. The only way for a group to survive in a small village – on an island, to boot – is to get along. Learning to keep one’s head down, even when silence comes at a price, ensures harmony. Being quick to forgive weakness and slow to confront ineptitude has become one of the hallmarks of Vanuatu society.

But this is the single biggest impediment facing IT service delivery in Vanuatu today.

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The Change We Seek

[Originally published in the Vanuatu Daily Post’s Weekender Edition.]

“This victory alone is not the change we seek. It is only the chance for us to make that change.”

President-Elect Barack Obama spoke these words to nearly a quarter of a million people in Grant Park, Chicago, Illinois on a night that I will remember as one of the highlights of my life.

Reporting on the event, even the normally sober Economist Magazine could not avoid tingeing its account with giddiness. Shyly, almost ashamedly, the anonymous author recounts how American and international journalists lost all semblance of restraint when CNN called the race. They came tumbling out of the media tent en masse to join the multitude of revelers.

How could they not be affected? Each and every one of us was changed personally, individually, by this event.

But it would be disingenuous for any journalist to declare from the pulpit of their own column, that – just this once – they’ve forsaken their dais to speak as woman or man. I will not do that. I will instead sit down on the steps to this poor podium. Indulge me while I speak from my own experience….

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